Medical teleconsultation
24/7 medical consultation by phone, chat, email, or video call.
Active listening and electronic prescriptions, with follow-up until full recovery.
Consultations with licensed physicians available anytime through the most convenient channel (phone, chat, email, or video call). We provide personalized follow-up care until the patient´s recovery and, when appropriate, issue electronic prescriptions valid in pharmacies throughout Spain.
We strengthen the doctor – patient relationship.
What does the service include?
- 24/7 access to licensed physicians.
- Unlimited medical guidance: as many consultations as needed, without time limit.
- Active listening and proactive support to assist in decision-making.
- Electronic prescriptions, when medically indicated.
- Continuous follow-up until full recovery, including check-ins and reminders.
Benefits
- From anywhere: no need to travel or sit in waiting rooms.
- Privacy and data security: ISO 27001 certified and fully compliant with GDPR.
- Continuity of care: the same team follows up on the case.
- Multichannel: by phone, video, chat, or email, according to your preferences.
How it works
- Choose your preferred channel and explain the reason for your consultation.
- Medical assessment and action plan.
- Electronic prescription (if applicable) and clear instructions.
- Follow-up until the condition is resolved.
- Quality control after each consultation.
Important: this service does not replace urgent medical care.
Frequent Asked Questions (FAQ)
Yes. When indicated, we issue electronic prescriptions valid in pharmacies throughout Spain, in accordance with current regulations. Yes. Licensed physicians are available 365 days a year, at any time. You can have as many consultations as needed. There is no time limit; our priority is to help and resolve each case. We process data in compliance with the GDPR, using encryption and strict security measures, and we are certified under ISO 27001. We schedule review appointments as often as needed in each case and provide support until the patient’s recovery.
What our customers think
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